About

WHO WE ARE

24/7 ROADSIDE ASSISTANCE was built to transform the towing and roadside experience for motorists, service providers, insurance companies, and others making roadside assistance a major part of their customer retention strategy. Over the last several years, 24/7 ROADSIDE ASSISTANCE has continued to invest in our core digital platform to deliver record retention rates to our roadside partners while also working with leading-edge companies to expand across various industries, including vehicle transports and marketplace logistics. Since our founding, 24/7 ROADSIDE ASSISTANCE has partnered with thousands of towing and roadside service providers in turn helping millions of stranded motorists get back on the road safely.

HONK FOR BUSINESSES

24/7 ROADSIDE ASSISTANCE powers a flexible on-demand mobility platform designed to help insurers, fleets, automotive OEMs and retailers deliver modern, digital roadside customer experiences and meet scalable same-day vehicle transport demands.

24/7 ROADSIDE ASSISTANCE’s digital-first, modular approach is designed to optimize roadside assistance programs, auto claims processing, accident scene management, fleet maintenance, vehicle logistics, and transport. This enables businesses to increase efficiencies through advanced digital tools, customizable integrations, and 24/7 ROADSIDE ASSISTANCE’s high-performing service provider network of over 108,000 service vehicles nationwide.

Businesses partnering with 24/7 ROADSIDE ASSISTANCE gain access to a digital and transparent platform that has proven to decrease customer wait times by 55%, increase NPS by double digits, and increase automation by 100-200%. Businesses rely on 24/7 ROADSIDE ASSISTANCE to solve operational inefficiencies that save companies hundreds of thousands of dollars, promote brand loyalty and improve customer retention.

24/7 ROADSIDE ASSISTANCE’s integrated products and services, flexible business models, and collaborative approach can help your business solve complex problems that enable company-wide efficiencies through innovative technology.

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What WE OFFER

effective flatbed transportation

We provide fast, courteous and inexpensive towing services in New York. We are fully insured and been in business since 1986. We are ready to respond to all your vehicle emergency needs 24 hours a day, seven days a week.

  • More than 30 years of experience
  • Short arrival time of 30 minutes or less
  • Honest competitive prices - zero hidden fees
  • Friendly and professional service
  • Available 24 hours a day, 7 days a week

- Number of our offices

GENERAL FAQ'S

Relocation of any vehicle type

How do I get my car back?

If your car was towed at the request of an agency, you must first be sure that you don’t need the agency’s permission to pick up the car.

If you’ve broken down and you need roadside assistance for your car or truck, 24/7 roadside assistance can help you get back on the road.

Your car’s battery can fail for many reasons, including extended lack of use, interior lights left on, or cold weather. No matter the cause, having a dead car battery can derail your plans and leave you stranded. Get quick help with a dead car battery from 24/7 roadside assistance, a better alternative for roadside assistance now available across the U.S.

In inclement weather, your car can skid off the roadway and end up stuck in a ditch alongside the road. While many drivers are able to drive the car out when conditions are good, pulling a car that’s stuck in mud, snow, or ice is another story.

Getting locked out of car with keys inside can be scary, frustrating, and aggravating, especially if it happens when you need to be somewhere important. Roadside assistance clubs promise help with car lock out problems, but too often leave you on hold for lengthy periods of time. When you finally request help with your situation, you may wait a long time for roadside assistance to arrive since yours isn’t a true emergency.
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